Who we are
Our website address is: https://www.energyforlifefitness.com.
What personal data we collect and why we collect it
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Contact forms
When you submit an enquiry through our website contact forms, we collect the information you provide, which may include your name, email address, telephone number and any information contained within your message.
We use this information solely to respond to your enquiry, provide information about our services, and maintain records of our communications. We do not use this information for marketing purposes unless you have explicitly consented to receive marketing communications.
Contact form submissions may be retained for up to 36 months for customer service and administrative purposes.
Newsletter Signups
If you choose to subscribe to our newsletter or marketing communications, we collect your name and email address.
We use this information to send you updates about classes, events, offers, studio news and other information related to Energy for Life Fitness.
You may unsubscribe at any time by clicking the unsubscribe link included in our emails or by contacting us directly.
We will only send marketing communications where you have provided your explicit consent.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Analytics
We use analytics to help us understand how visitors use our website. Google Analytics collects information such as pages visited, time spent on the site, device type, browser type and general geographic location.
This information is anonymised where possible and is used solely to improve the performance, functionality and user experience of our website.
Google Analytics cookies will only be activated where you have provided consent through our cookie banner.
Facebook and Instagram Pixel
We use Meta Pixel (Facebook and Instagram Pixel) to measure the effectiveness of our advertising and to show relevant advertisements to people who have visited our website.
The information collected may include pages viewed, actions taken on our website and interactions with our advertising. This information is processed by Meta in accordance with their privacy policies.
Marketing cookies and tracking technologies will only be activated where you have provided consent through our cookie banner.
Mindbody Integration
We use Mindbody to provide class bookings, membership management and related services.
When you make a booking, purchase a membership or otherwise interact with Mindbody services through our website, your personal information may be processed by Mindbody in accordance with their privacy policy.
We only share information necessary for the operation of our classes, memberships and customer management systems.
Payment Processing
Payments made through our website may be processed by third-party payment providers such as Stripe.
We do not store full payment card details on our website. Payment information is securely processed by the payment provider using industry-standard encryption and security measures.
Please refer to the relevant payment provider’s privacy policy for further information regarding their handling of personal data.
Who we share your data with
We may share personal information with trusted third-party service providers where necessary to operate our business and provide our services. These may include:
-Mindbody (booking and membership management)
-Stripe and other payment processors (payment processing)
-Google Analytics (website analytics)
-Meta/Facebook (advertising and marketing measurement)
-Email marketing providers (newsletter distribution)
-Website hosting and technical support providers
We do not sell your personal information to third parties.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Your contact information
If you have any questions regarding this Privacy Policy or wish to exercise your data protection rights, please contact:
Energy for Life Fitness
Email: hello@energyforlifefitness.com
Telephone: 07555058983
Website: www.energyforlifefitness.com
Additional information
We regularly review our privacy practices and update this policy when necessary to reflect changes in legislation, technology or business operations.
Any updates will be published on this page.
How we protect your data
We take appropriate technical and organisational measures to protect personal information against unauthorised access, loss, misuse, disclosure or alteration.
These measures include:
-SSL encryption (HTTPS)
-Secure password practices
-Restricted access to personal data
-Regular software and security updates
-Secure third-party service providers
-Routine data backups
What data breach procedures we have in place
In the event of a personal data breach, we will investigate the incident promptly and take appropriate action to mitigate any risks.
Where required by law, we will notify the Information Commissioner’s Office (ICO) and affected individuals within the relevant legal timeframes.
What third parties we receive data from
We may receive information from third-party providers where you interact with our services through external platforms, including:
-Mindbody booking systems
-Meta (Facebook and Instagram advertising platforms)
-Payment providers such as Stripe
Any information received will be handled in accordance with this Privacy Policy.
What automated decision making and/or profiling we do with user data
We do not carry out automated decision-making that produces legal or similarly significant effects on individuals.
We may use limited profiling and audience segmentation for marketing purposes, such as understanding which services are of interest to website visitors and improving the relevance of our communications and advertising.
Industry regulatory disclosure requirements
As a business operating within the United Kingdom, we process personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and other applicable privacy legislation.
Where required, we will cooperate with regulatory authorities and comply with lawful requests relating to personal data.
Your Rights and How to Request Access or Deletion
Under UK GDPR, you have the right to:
-Access the personal data we hold about you
-Request correction of inaccurate information
-Request deletion of your personal data
-Restrict or object to certain processing activities
-Withdraw consent where processing is based on consent
-Request transfer of your data where applicable
To exercise any of these rights, please contact us using the details provided above.
We will respond to legitimate requests within one month, as required by applicable data protection law.